Our Return Policy:

At LCR Coin, your satisfaction is important to us. If there’s ever an issue with your order, we’re here to help and will do our best to make it right. We offer a 7-day return window for certified graded coins, starting from the date you receive your order. If you would like to return or exchange an eligible certified coin, simply contact us within 7 days by phone at 800-830-5578 or email info@lcrcoin.com to request a Return Authorization Number (RMA).

Returns must meet the following conditions:

• Items must be returned in their original, untampered certified holders
• All original packaging and paperwork must be included
• The return must be received within 7 business days of RMA issuance
• Return shipping must be insured, tracked, and require a signature

Once we receive the item and verify its condition, a full refund will be issued. Returns received after the 7-day window, or without a return authorization, may be subject to a 20% restocking fee, or in some cases, may not be eligible for return.

Refund Policy:

Refunds are processed within 24–72 hours after the returned item has been received and inspected.Your refund will be issued using the same method as your original payment:

• Credit/Debit Card: Refunded to the same card. If the card is no longer active, a store credit will be issued.
• ACH or Check: Refunded by check
• Wire Transfer: Refunded by wire or check, depending on amount
• PayPal: Refunded via PayPal

Please allow up to 7 business days for credit card and PayPal refunds to appear on your account.

Cancellation Policy:

Bullion orders cannot be canceled at any time, make sure you are certain what you are buying when you place your order and complete the check-out process. Special orders of products we don't carry or special labels requested by customer cannot be canceled. Non-bullion items can be canceled by calling 800-830-5578.  All non bullion orders may be canceled if canceled before the order has shipped. Order cancellations are required to be initiated by phone or email prior to shipping. If you need to cancel an order, you are required to call 1-800-830-5578 or email info@lcrcoin.com between 8am and 5pm PST within 24 hours of placing the order. Not all items are able to be canceled and a 20% Restocking fee may apply. Once an item has shipped, we cannot cancel the order.

Shipping Policy:

We offer FREE Insured Shipping with Tracking on all domestic orders over $249. We do not ship to Minnisota or Internationally at this time. Most orders will be shipped within 1-7 business days of order placed, unless Pre-Orders or otherwise discussed with customer. Bullion Order shipping times vary due to market demand and conditions. Some bullion items can take up to 2 weeks to deliver. You will receive an email with your tracking number once shipped. We ship all items insured via FedEx 2-Day, FedEx Overnight, USPS Priority Mail, USPS First Class Mail, or Registered Mail. All orders over $1000 will require a signature for delivery. We will determine the shipping method based on the value of the order, day of the week being shipped, and customer requests. 

*If you pay for Overnight or 2-Day shipping, your order will NOT ship same day. Your order will be processed as normal, but will ship the exact service you paid for. Please note, we do not ship on weekends or holidays.

All orders are shipped to the verified billing address or shipping address at the time the order was placed, unless otherwise worked out by calling us at 800-830-5578.  ALL orders are shipped signature required, NO exceptions.

Shipment Packaging:

We understand that discretion and security is key when shipping valuable precious metals. All items are securely wrapped in protective packaging and then placed inside the shipping parcel. Our address labels are discrete and do not give any indication of valuable content inside. You can rest assured of your privacy and your packages will arrive safely.

Shipment Tracking:

After your online order is placed through LCR Coin, you can track your order’s status through the  MY ACCOUNT page. If you choose not to set up an account we will email you your tracking number with your invoice when your items(s) is ready to ship. At LCR Coin, we keep our customers fully informed from order status to shipping process. We never leave you hanging and wondering when your order shipped and when it will arrive. You will always have peace of mind.

Shipping Insurance:

For Peace of Mind every single package we ship is sent with fully insured. This means that in the extremely unlikely case your package is lost or damaged in transit, you will receive a full refund of the purchase price. Please note that our insurance policies only extend to packages IN transit – once the carrier obtains a signature or completes the proof of delivery confirmation, we are no longer responsible, our coverage ceases. With LCR Coin you can be rest assure that your products are fully covered from our doorstep to yours. Please CONTACT US if you have any questions about our shipping or insurance.

Customer Service:

Call us at 800-830-5578 Monday through Friday 8am – 5pm PST or email us 7 days a week at info@lcrcoin.com.