LCR Coin makes ordering simple. We take many forms of payments, including a 4-Pay payment plan. Most orders are processed and shipped within 3 business days, unless they are Pre-Orders. You will receive an email confirmation with your order number and order details to the email you provided at checkout. You may choose to checkout out as a guest or create an account. Creating an account will allow you to log in and see all order history as well as save your billing and address information on future orders. We do not store credit card information, all credit card information is encrypted to ensure a safe and secure checkout.
Our Payment Methods:
PayPal– We will only ship to the PayPal Verified Shipping Address registered on your account. PayPal payments ship within 1-5 Business Days.
Credit Cards– We accept all major credit cards, Visa, MasterCard, American Express and Discover. CC Payments Ship within 1-5 Business Days (exluding bullion).
*All credit card orders are reviewed by our fraud detection software. We may require additional documentation before your order can be processed and shipped. If the requested documentation is not provided, LCR Coin may cancel the order at our discretion. Our website is verified secure, but if you prefer – you may call in your credit card orders at 800-830-5578. The maximum allowed credit card transaction is $50,000. All orders with a total exceeding $50,000 must be paid for with a check or bank wire unless prior approval by LCR Coin. Wire instructions will be emailed.
Cryptocurrency via BitPay- We accept payment in Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Wrapped Bitcoin (WBTC), Dogecoin (DOGE), and 5 USD-pegged stablecoins (GUSD, USDC, PAX, DAI, and BUSD). Note: We only accept ERC20 stablecoins on the ETH network. Subject to hold 1-3 Banking Days.
Check Payments– We accept check payments for up to $50,000.00 for new customers. We will make exceptions for long time customers. All check payments will be held for 5-10 business days upon confirmation of payment from your bank is received.
E-Check- Subject to a 7 day hold.
Wire Transfer– Order total for wire transfers must be for a minimum $2500 and a maximum of $150,000. Wire Payments ship within 1-2 Business Days.
*Wire must be received same day for bullion orders in order to lock in price. Any bullion orders not paid same business day is subject to cancellation due to market fluctuations. All other orders wires are due within 48 hours of order placed. Order(s) will ship next business day of wire confirmation.
Cash– We do NOT accept cash for any order as a form of payment.
Not all items are returnable. Due to market fluctuations bullion products in the form of bars or coins made from gold, silver, platinum or palladium are not returnable. Special orders, custom labels, or coins not in inventory that are specifically sourced for a customer by customer request are not returnable.
Certified graded coins have a 7-day money back guarantee return policy from the date of receipt. A return must be initiated by phone at 800-830-5578 or email firstname.lastname@example.org within that 7 day time period. Once you have initiated your return we will provide you with a return authorization number (RMA). The return will be subject to verification that the product returned is the same product that was shipped and the sealed certified holder has not been tampered with or damaged in any way. All returns must be returned in their original packaging received and any paperwork included within 5 business days that the RMA number was provided. Customer is to pay for return insured shipping costs with a tracking number and direct signature required. You will need to include the return authorization number. If any item(s) you have received are delivered not as described or damaged, please contact us within 24 hours of receipt and we will coordinate an exchange and/or return at our cost. Any returns that are received without a return Authorization, past the 7-day return policy or past the 5 business day return window once the RMA was issued will be subject to a 20% restocking fee. If the product is not returned with all original packaging, damaged or is returned after the 7 day return period, LCR Coin reserves the right not to accept the return or to accept the return subject to a 20% restocking fee, at LCR Coin’s sole discretion.
All refunds will be sent within 24-72 hours of item(s) returned after inspection. You will be refunded in the same manner as you paid, no exceptions. Check payments get refunded by check, Wire payments get refunded by direct wire, PayPal payments get refunded via PayPal and Credit Card Payments are refunded on the exact credit card you paid with. Please allow up to 7 days for credit card & PayPal refunds to post on your account.
Bullion orders cannot be canceled at any time, make sure you are certain what you are buying when you place your order and complete the check-out process. Special orders of products we don't carry or special labels requested by customer cannot be canceled. Non-bullion items can be canceled by calling 800-830-5578. All non bullion orders may be canceled if canceled before the order has shipped. Order cancellations are required to be initiated by phone or email prior to shipping. If you need to cancel an order, you are required to call 1-800-830-5578 or email email@example.com between 8am and 5pm PST within 24 hours of placing the order. Not all items are able to be canceled and a 20% Restocking fee may apply. Once an item has shipped, we cannot cancel the order.
Coupons do not apply to bullion items or items that are purchased by "Make an Offer" or Payment Plans, no exceptions.
We offer FREE Insured Shipping with Tracking on all domestic orders over $99. Most orders will be shipped within 1-5 business days of order placed, unless Pre-Orders or otherwise discussed with customer. Bullion Order shipping times vary due to market demand and conditiions. Some bullion items can take up to 2 weeks to deliver. You will receive an email with your tracking number once shipped. We ship all items insured via FedEx Overnight direct signature required, USPS Priority Mail direct signature required, USPS First Class Mail signature required or Registered Mail direct signature required. We will determine the shipping method based on the value of the order, day of the week being shipped and customer requests. All international orders will be shipped USPS International First Class Direct Signature Required. We ship to the following countries: Australia, Austria, Canada, France, Germany, Ireland, Italy, Japan, New Zealand, Switzerland, United Kingdom
*Please note, we do not ship on weekends or holidays.
All orders are shipped to the verified billing address or shipping address at the time the order was placed unless otherwise worked out by calling us at 800-830-5578. ALL orders are shipped signature required, NO exceptions.
We understand that discretion and security is key when shipping valuable precious metals. All items are securely wrapped in protective packaging and then placed inside the shipping parcel. Our address labels are discrete and do not give any indication of valuable content inside. You can rest assured of your privacy and your packages will arrive safely.
After your online order is placed through LCR Coin, you can track your order’s status through the MY ACCOUNT page. If you choose not to set up an account we will email you your tracking number with your invoice when your items(s) is ready to ship. At LCR Coin, we keep our customers fully informed from order status to shipping process. We never leave you hanging and wondering when your order shipped and when it will arrive. You will always have peace of mind.
For Peace of Mind every single package we ship is sent with fully insured. This means that in the extremely unlikely case your package is lost or damaged in transit, you will receive a full refund of the purchase price. Please note that our insurance policies only extend to packages IN transit – once the carrier obtains a signature or completes the proof of delivery confirmation, we are no longer responsible, our coverage ceases. With LCR Coin you can be rest assure that your products are fully covered from our doorstep to yours. Please CONTACT US if you have any questions about our shipping or insurance.
Call us at 800-830-5578 Monday through Friday 8am – 5pm PST or email us 7 days a week at firstname.lastname@example.org.