Return and Shipping Policy 2018-02-12T20:59:14+00:00

SHIPPING AND RETURNS POLICY

Ordering Information:

We only ship to the continental United States, Hawaii and Alaska. We do not take orders or payment from any international buyer or ship to any international location outside of the United States.

Process to Cancel an Order:

Order cancellations are required to be initiated by phone or emial prior to shipping. We typically ship within 24 – 48 hours of the time after an order is placed. If you need to cancel an order, you are required to call 1-800-830-5578 or email info@lcrcoin.com between 9am and 4pm PST within 24 hours of placing the order.

Our Payment Methods:

PayPal

We will only ship to the PayPal Verified Shipping Address registered on your account.

Credit Cards

We accept all major credit cards, Visa, MasterCard, American Express and Discover.

All credit card orders are reviewed by us. We may require additional documentation before your order can be processed and shipped. If the requested documentation is not provided LCRC may cancel the order at our discretion.

We require shipping and billing information to match on all credit card orders. Our website is verified secure, but if you prefer – you may call in your credit card orders at 800-830-5578.

The maximum allowed credit card transaction is $10,000. All orders with a total exceeding $10,000 must be paid for with a check or bank wire, see wire instructions located in your cart check-out page.

E-Check

Order total must be $500 or more.

All e-check payments are held for 7 business days from when confirmation of payment from your bank is received.

Wire Transfer

Order total must be $1,000 or more.

Wire must be received by our bank same day as order. Any order not paid same business day is subject to cancelation due to market fluctuations. When wire is received same day as order product will ship following business day.

We DO NOT accept cash for any order as a form of payment.

Return Policy:

Not all items are returnable. Due to market fluctuations bullion products in the form of bars or coins made from gold, silver, platinum or palladium are not returnable.

Certified graded coins have a 7-day return policy and must be initiated within the 7 day time frame of receipt. Once you have initiated your return we will provide you with a return authorization number. The return will be subject to verification that the product returned is the same product that was shipped and the sealed certified holder has not been tampered with in any way. All returns must be returned in their original packaging received and any paperwork included. Customer is to pay for insured shipping return costs with a tracking number and direct signature required including the return authorization number. All returns are subject to a 5% restocking fee unless the item received is not as described. If any item(s) are received not as described you must contact us immediately within 24 hours of receipt and we will coordinate an exchange and/or return at our cost .  Any returns that are received without a return Authorization will be subject to a 20% restocking fee.

*Please Note:

All refunds will be less the 5% restocking fee, unless otherwise agreed upon. If you paid by check you will receive a refund check, if you paid by wire you will receive a refund check or a direct wire, if you paid by PayPal you will refunded via PayPal and if you paid by credit card you will be refunded on the credit card you paid with. Please allow up to 7 days for credit card refunds to post on your account. 

Cancellation Policy:

Bullion orders cannot be canceled at any time, make sure you are certain what you are buying when you place your order and complete the check-out process. Non-bullion items can be canceled by calling 800-830-5578.

Shipping Charges:

We offer free insured shipping on all domestic orders. All orders will be shipped and insured via Fed Ex Overnight with direct signature required, USPS Priority direct signature required or Registered Mail direct signature required. We will determine the shipping method based on the value of the order.

All orders are shipped to the billing address unless otherwise worked out by calling us at 800-830-5578 and all orders are shipped signature required, NO exceptions.

CUSTOMER SERVICE:

800-830-5578

info@lcrcoin.com

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(800) 830-5578